Unstructured citations include things like a mention of your business in an online newspaper article, press release, online job board, and other sites. Unstructured citations and links are important because they let Google know that people are talking about your business. To get the most unstructured citations, work on getting positive reviews, host events, send out press releases to the media, and engage with customers online.
It’s free to be active in online groups and on websites that are relevant to your business and community—and it helps you to obtain more traffic. Comment on blogs and social media posts, answer questions people are posting, and participate in conversations about your industry. The more you engage with your community, the more exposure and profile visits you get.
The way your business NAP (name, address and phone number) is listed in these directories, on your websites contact page and within the Google My Business listing must be consistent and up to date. Here’s how to ensure your business NAP is consistent across the web. Google website crawlers will get confused should you have a different NAP listed on various business directories.
Spread content, get links, and get noticed. I highly recommend doing this the “white hat” way. White hat is a SEO term that means you are linking your content for customers, and not just for Google to see. Back in the day, people would post links like crazy everywhere. There would be websites just full of links called link farms. Google created updates to combat this type of black hat scamming. So, don’t risk your site’s SEO, and go the trusted route of getting links from reputable sites.
Aim for “position zero.” When a user asks a question in Google Search, Google sometimes pulls content from a relevant website and displays it in a special featured snippet or answer box above the #1 search result. Getting content into a featured snippet is a great way to increase traffic (snippets include a link to the page where the content came from), as well as boost the credibility and visibility of your brand. To increase your chances of having your content selected as a featured snippet by Google, think of likely searches related to your business and pepper your site with clear, authoritative answers.
Guest blogging is a two-way street. In addition to posting content to other blogs, invite people in your niche to blog on your own site. They’re likely to share and link to their guest article, which could bring new readers to your site. Just be sure that you only post high-quality, original content without spammy links, because Google is cracking way down on low-quality guest blogging.